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Security Systems in Syracuse
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Syracuse?

A residential security package is intended to safeguard your family. But what actually transpires when your home security alarms go off in Syracuse? What actions should you take to be certain you and all your family members are safe?

Your first priority is to avoid panicking. Remember that your 24/7 monitoring experts are there for you. Then take the steps described below to be fully equipped to handle any crisis at your property.

Our 24-Hour Specialists Help You Stay Safe

A 24-7 monitoring specialist is immediately alerted as soon as your Syracuse home security alarms go off. Once an agent is notified, they will call you without delay to figure out what set off your home’s defense. Your system may go off for several different reasons, including:

  • Criminal activity

  • Smoke

  • Flood

  • Accidentally setting off alarm

In cases where the alarm was accidentally triggered—like forgetting that your entry-point sensors are switched on when you open a window— a representative will contact you and figure out if assistance is required. Supply them with your predetermined password, and they'll deactivate the alarm.

In the event there is a legitimate crisis, your representative will summon your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They also have the ability to act as a contact point if you aren't at home. The monitoring agent will even inform authorities which entry sensor was set off, helping them prepare for a potentially hazardous environment. The monitoring expert will remain on the phone with you to assist in keeping you calm and inform you what you should do.

Steps to Take if Your Alarm Goes Off In Syracuse

Being awoken in the dead of night to an alarm blaring can be terrifying—especially if you don’t know why it’s going off. The most important thing you should do is remain calm and take the following actions:

  • Before anything else, find a safe location. Round up your loved ones in an expeditious manner and get into a secure room within your residence or depart the home if needed. It's a common tendency to confront the emergency in your home, but this is not the best course of action. As an alternative, focus on trying to keep you and your loved ones protected and letting the authorities handle the issue.

  • Secondly, utilize your home security app to keep connected with your monitoring agent. They'll notify responders who will be on their way to your property in a matter of moments.

  • Finally, keep a persistent line of communication with your monitoring agent and emergency responders. You are able to be patched through, so representatives of each team are speaking on the same line. Conversely, if it’s not possible to be in direct contact with authorities, you can still receive notifications via text. Even if your dealing with a false alarm, it's a good idea to keep adequately communicating to all parties so you will be prepared should a real emergency happen.

Defend Against Any Emergency in Syracuse with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are completely protected. With around-the-clock monitoring, smart locking systems, and safety alarms, your residence will become the secure environment you’ve always wanted. Create the perfect home security plan by submitting the following form or reach out to (315) 366-4153 to take the first step toward a secure property.